Novotel Pekanbaru, Pekanbaru

I had a pleasant stay at this hotel. The rooms were nicely laid out, but the furniture could be more comfortable. The service was professional and kind, ensuring that I enjoyed my time at the hotel and the surrounding environment. The location was good, being next to a shopping mall and plenty of local restaurants. The dining experience offered a good spread of Asian and Western options. Overall, a nice hotel with some room for improvement.

In my humble opinion, the hotel offers very good value for money with super friendly staff. The room on the 6th floor is spacious and clean, although not soundproof. The location is excellent, being right next to the mall and close to the city center.

I had a mixed experience at the hotel. On the one hand, my room was elegantly designed and comfortable, but the lack of soundproofing was a drawback. The staff was incredibly friendly and did an excellent job cleaning the room, but at times they seemed preoccupied with other tasks. The location was convenient, being next to a bustling shopping mall, but the noise from the area could be overwhelming. The dining options were varied and tasty, but some improvements could be made in certain areas.

The hotel excels with spacious and clean rooms equipped with a sound system and projection screen, though the service at the receptionist falls short. Its excellent location near a bustling mall and city center is a major advantage, but cautious selection is needed for smoking rooms. The dining options offer a good mix of Asian and Western choices, but portions may be limited. The facilities are well-maintained and modern, providing an enjoyable stay.

My stay at the hotel was truly amazing. The rooms were bright, clean, and had a modern design, quite spacious by uniting 3 rooms with a sound system and projection screen. The hotel did not reek of stale cigarettes and had all the standard amenities, making it a comfortable and pleasant experience. The service was exceptional, with staff who were friendly, ready to render their assistance, and even remembered my preferences. The location was perfect, easily accessible and near a mall with coffee shops and a cinema. Unfortunately, the dining experience was average at best with limited choices and portions.

I had a wonderful stay at the hotel, where the staff were friendly and attentive. The location was perfect for both work and leisure, being centrally located and close to many amenities. The dining experience was quite good, although the temperature of the food was a minor issue. The rooms were impeccably clean and spacious, making for a comfortable stay.

The hotel rooms are of a good modern type, meeting the Accor group standard and very clean. They are spacious enough, fully equipped, and after one night, I found them nicely laid out although the furniture for 'sitting' could be more comfortable.

I had a pleasant stay at the hotel. The rooms were cosy and comfortable, but they were not ready upon my arrival. While they are nicely laid out, I wish the furniture for 'sitting' could be more comfortable. I was relieved that the rooms did not reek of stale cigarettes.

I had an amazing experience at this hotel! The rooms were spacious, with a great sound system and projection screen setup, although not very soundproof. The breakfast was delicious. The service was friendly and top-notch, and the location was perfect, right in the center of the city and near shopping malls. The dining options were good but could use a bit more variety. Overall, a great value for money stay.

The hotel is conveniently situated near a bustling mall and offers a bright, clean room with modern design and great breakfast included. The service is top-notch, with friendly and polite staff ready to assist. The location is perfect, easily accessible from everywhere and surrounded by cafes and restaurants. The dining options are varied and extensive, catering to different tastes.